NOW THE WORLD
BlueMarbleTechnology.com
| Services ~ | Employment Opportunities ~ |
| Custom Help Desk Services | Help Desk Technician/Specialist |
| Inbound Customer Service | Account Manager |
| Inbound Front Desk Management | Radio Programs Producer |
| LIVE CHAT - text Chat & Customer Support | Web Page Design/Maintenance - eCommerce Management |
| eCommerce Management & Consulting | Rotating Internships |
| NOW TAKING APPLICATIONS FOR: | HELP DESK TECHNICIAN or DAY MANAGER (Please scroll to bottom of this page) |
Greetings, we are a small, dedicated customer service oriented firm. We have clients (some that go back 5 and 12 and even 30 years) who would be happy to share with you their reasons for using our company! We currently provide services 84 hours per week, 14/day weekdays, and 8 on Saturday and 6 on Sunday.
Since 1982 our motto has been: "Making Your Business Better!" Something we take very seriously. Whether you are a small firm needing an hours advice, or a large firm seeking a new direction in your customer service, or sales and marketing are, we are happy to meet your needs.
We have colleagues that we partner with in Europe and Asia. Several of them have significant experience in all areas of Marketing, some Finance, Commercial & Home Construction, small goods Manufacturing, eCommerce on all levels, Continent wide Television Programming. We currently appear on 3 Midwest radio stations daily.
Please don't hesitate to contact us and share your needs and ideas. You can expect complete confidentiality and new-fresh ideas to problems, mixed with good old fashioned focused work done to the highest moral standard.
info (at) bluemarbletechnology (dot) com
Grand Forks Herald, Grand Forks North Dakota
CROOKSTON -- John Reitmeier can watch the world go by from his office. Outside the window of Blue Marble Technology, the company he runs from his home near Crookston, Reitmeier can see a steady stream of farmers or equipment putting in and taking off crops and spraying or cultivating depending on the season. "There's a lot of action, people coming and going and things to be done," said Reitmeier.
The same goes for inside his office walls. Reitmeier is in contact with people from across the world via four computers that sit in front of him. Blue Marble Technology contracts with companies that offer cable television and Internet service to provide help for customers experiencing technical problems. A half dozen Blue Marble Technology employees assist Reitmeier, who started the business to help Internet service providers, 15 years ago. "Now with technology you can be anywhere in the world and work from home or another office," Reitmeier said. "We answer the phone and try to solve their problems... If I travel I can take a phone with me."
Reitmeier returned to Crookston in 1994 after working in the radio and music industries in the United States and Canada for about 25 years. A 1972 graduate of the University of Minnesota Crookston, Reitmeier headed to Winnipeg to work for Yamaha after receiving double majors in ag business finance and marketing management. He worked for Yamaha until 1976 when he returned to Crookston to run a record store for a couple of years.
Radio
In 1978 Reitmeier moved to the Twin Cities and attended Brown Institute, a technical school, where he learned radio broadcasting and engineering. After he got his degree from Brown Institute he moved to the Grand Forks area and worked in radio for about a year before moving again, this time to the West Coast,
"I had the travel bug so I went out to California." In California he learned about an opening at a Las Vegas radio station and worked there for several years before returning in the 1980s to Grand Forks to work in the radio broadcasting business.
"Then I got out of radio and went into marketing," Reitmeier said. He moved back to California and worked for the Fisher Pen company until 1990 when he and a friend moved to Franklin, Tenn., and opened a bed and breakfast. In 1994 he returned home to the farm to start his help desk business. He has no desire to move again.
"This is my home and I love it," Reitmeier said. He also loves to travel. Reitmeier regularly combines radio work and traveling, two of his favorite hobbies, so he drives or flies to tourist attractions around the world.
Listeners of "John's Cool Site Pic of the Day," heard Monday through Friday on 1310-KNOX AM Radio have heard him broadcasting from countries across the world from Germany, to Turkey, to Israel. He's also done remote broadcasts in more than 25 states including, Maine, California and Tennessee.
"Radio is just for fun. It allows me to do things in the world I've never done before."
Area Ambassador
Besides traveling around the world, during the past 15 years Reitmeier has also brought people from across the globe to his home, hosting seven different foreign high school exchange students. Now a German college student who is attending the University of Minnesota Crookston is Reitmeier's guest.
Hosting foreign exchange students allows Reitmeier to be both an ambassador and tourist guide. "It lets me kind of share what I think is the goodness of America. I think we've got something great going here...
"I have been blessed that I can travel the world and make a good living and be on a farm my great-grandfather bought for my grandfather and his new family in 1919."
Bailey writes for special features sections. Reach her at (701) 787-6753; (800) 477-6572, ext. 753; or send e-mail to abailey@gfherald.comx
POSTED JANUARY 2012
Generally within 9 to 5 M-F,
but may be required to work a weekend day. 30 hours per week to
start. Hours may be added based on performance and company
success. We hire for the long term. If you have sales ability
there will be additional opportunities. Dress is Casual but must
be business appropriate. Acceptable transportation required. We
are a company that has many and varied business interests
including internet help desk, customer services, and Radio. This
is a multitask position. Primary duty is typical technology
inbound helpdesk abilities. All forms of internet, cable TV,
some cell phone. Answering and routing incoming phone calls,
taking messages, responding with email. General office duties,
arranging for travel, etc. Being able to maintain more than one
chat window helping folks on our ecommerce site. Answering basic
questions about products, helping them with check out issues,
suggesting alternate products, up-selling, etc. Must have basic
computer skills, ability to type with good spelling,
punctuation. Able to get through moments of heavy communication
via, phones, email, and the occasional office visitor all at the
same time. This is a long term position not a summer job.
Requires focus, ability to take responsibility for an error,
cheerful disposition, ability to work under pressure and ability
to keep information in absolute confidence! Ability to hook up
computers, (can train) video equipment, cell phones, etc. Client
companies may request a random drug test.
Please submit resume (in
text format, NOT AN ATTACHMENT) via email to john@thisdomain.
We will only take calls about the position from 10am to 3pm
weekdays.